Privacy Policy
In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) and its Regulations, we hereby inform you through this Privacy Notice that Grupo Mobkii SA de CV, located at Ave. Paseo de los Leones 1800-E, Monterrey, Nuevo León, Mexico, C.P. 64610, is responsible for the use and protection of your personal data. This includes data collected by the agent assisting you at the counter to contract our services, as well as any information you may enter yourself through the form on the Tebiko website: https://tebiko.com.
The data to be collected consists of: Full name, Address, Phone number, and Email address. These will be used to provide the service you are contracting, notify you of any last-minute changes to said service, and, in the event that you lose the receipt covering the contracted service, verify that your official identification matches the personal information stored in our database.
Additionally, we will use your personal information for the following purposes that are not strictly necessary for the requested service, but allow us to provide better service in the future and satisfy your needs: to evaluate the quality of the service we provide, inform you about new services and products, notify you of new promotions, and compile statistics regarding market consumption habits.
In the event that you do not agree to have your personal data processed for the aforementioned additional purposes, you must submit a written request via email to info@tebiko.com with the subject line “Personal Information”, providing the following details in electronic format:
- Name of the company, individual, or legal entity requesting the privacy of their information.
- A brief statement requesting the privacy of your information.
If the aforementioned information is not received, Grupo Mobkii SA de CV may, at its sole discretion, disregard your request until the omissions in the required information are corrected. If the petitioner submits all requested information, Grupo Mobkii SA de CV, at its sole discretion, may still request additional information to verify that their legal standing is properly accredited in accordance with applicable legal standards.
Under the Law, you may at any time exercise your rights to access, rectification, cancellation, and/or opposition (ARCO rights), or revoke your consent for the use of your personal data under the terms of this Privacy Notice.
To do so, you may contact our Privacy Department via email at info@tebiko.com. To limit the use and disclosure of your personal data, you can register directly with the Public Registry of Consumers (Registro Público de Consumidores) provided for in the Federal Consumer Protection Law.
We inform you that we use cookies, web beacons, and other technologies on our website to monitor your behavior as an internet user, as well as to establish contact with you when you visit the Contact section and fill out the form with your personal data. The personal data we obtain through these tracking technologies include: name, email address, phone number, and physical address. These will be used to receive your questions or comments regarding the services that Tebiko provides to the general public.
Grupo Mobkii SA de CV reserves the right to modify this Privacy Notice. Any changes made to it will be notified through the website https://tebiko.com in the Privacy Notice section. Your personal data will be processed in compliance with the security levels required by the Federal Law on Protection of Personal Data Held by Private Parties.
What Personal Data We Collect and Why We Collect It
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use tools such as Google Analytics to view usage data for our site. This allows us to understand how many people visit our site, what pages interest them, and how much time they spend on the site, among other metrics.
How Long We Retain Your Data
If you fill out a contact form on our website, the information will remain there privately so that only the company can review it to get in touch with you. If you wish to unsubscribe or have your data removed, simply send us an email and we will gladly process your request.
What Rights You Have Over Your Data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.